We are committed to providing outstanding customer service in order to earn 5 stars in all categories. We will do anything within reason to favorably resolve any issues. Please note: Every effort is made to provide high quality, accurate images to assist you in selecting your furniture.However, images may vary in color depending on a number of factors including but not limited to individual computer monitor color settings, photography, lighting, natural variations, wood staining process and fabric dye-lots. These factors may cause slight variations therefore the item you receive may not be an exact match to what you see on your computer screen. ShopFactoryDirect is not responsible for color variations or measurements that are slightly off (three inches or less).
The team at Shop Factory Direct is committed to providing you with outstanding customer service. Please note: some addresses in very remote, rural areas mountains, very narrow or unpaved roads, etc. Or urban roads with limited access excessive tolls/high traffic/one-way streets, etc. White glove also includes removal of discarded packaging materials if requested. Unexpected delays are sometimes unavoidable, so please be patient.
DO NOT REFUSE any un-damaged items. Minor damages will be restored to first quality by a professional furniture restoration technician. If restoration costs are estimated to exceed replacement costs, the damaged item(s) will be replaced. Any items determined to be defective will also be restored to first quality or replaced at no cost to the purchaser. If you have any questions or concerns please feel free to message or call.Our staff is happy to assist you in any way possible. If you call after hours please leave a message and we will return your call as soon as possible. Sales staff may be available to answer questions over the weekend. The item "Hide Casual Outdoor Patio Rattan Weaved Swing Chair withSteel Frame, White Green" is in sale since Saturday, November 10, 2018. This item is in the category "Home & Garden\Yard, Garden & Outdoor Living\Patio & Garden Furniture\Patio Chairs, Swings & Benches". The seller is "shopfactorydirect" and is located in Altamonte Springs, Florida. This item can be shipped to United States.